After foundation repair, I called Jim’s Plumbing for a hydrostatic test to confirm whether I had any leaks beneath the foundation. They got me on the schedule ASAP and sent out an excavation crew the next day. Victor and Steve then came out and did an amazing job fixing all the plumbing under the foundation — very meticulous, great communication, and easy to talk to. I’m 100% satisfied with their work and professionalism.
- Hugo L. 
Best experience I’ve ever had! Chris came out and fixed the problem with our hot water heater as soon as the part came in. He even help set up the WiFi on the Essency hot water heater. 10 out of 10!!
- Timothy G.
Chris and his crew were amazing. Chris prioritized my needs and got the job done in a timely manner. He is so nice and respectful, and overall, Jim's Plumbing Now does a fantastic job. This is the second time I’ve used them, and they’ve exceeded my expectations. Customer service is easily accessible and friendly, and their communication is 5-star. I highly recommend Jim's Plumbing Now — and if you’re lucky enough to get Chris, you’ll have a seamless, satisfying experience.
- Cindy B.
Travis was great and got our water heater running within 90 minutes of calling for service. I will be buying a replacement water heater from him soon.
- Joe B
Had a major leak from a brass connector on top of the hot water heater that broke and flooded the garage. Called Jim’s Plumbing, and they quickly dispatched a technician to make the repairs — even on a Sunday! Thank you guys for your help.
- Justin C.
I've used Jim's Plumbing Now for a couple of repairs. They replaced two faucets for me and more recently they fixed a leaky toilet. On Both occasions the plumbers have been prompt, polite and professional. I highly recommend their services.
- Virginia S
Fantastic experience with Jim’s! Malik was very courteous and knowledgeable, explaining every step of the process. I had a leaky faucet that started as a drip a few days ago and turned into a steady stream this morning. Malik fixed the issue promptly.
- James C.
Friendly staff and professional technicians! Lisa was great with walking me through the whole process and Larry was quick to fix the problem. Would recommend Jim’s to anyone!
- Destiny A
My tech, Cesar, was absolutely amazing — knowledgeable, professional, and honest. He inspected my hot water heater and explained the issues clearly, answering all my questions. Because of him, I chose Jim’s Plumbing for my replacement install. The installation went smoothly, and Cesar left the work area spotless. I’m very happy. Thank you, Cesar!
- Annette R.
Really helped me in my time of need they came quick and were reasonably priced within my budget. Will definitely recommend to my friends and family.
- Stephanie R.
My plumber, Chris, arrived on time, and I really appreciated how thorough he was. I have several cracks in the sewer lines under my foundation, so he’s had to come back multiple times — and he’s not finished yet. I’m confident he’ll be able to fix everything.
- Cindy K.
10/10 highly recommend! Jim’s plumbing has the friendliest staff and we’re able to get a tech out quick! Would definitely recommend this plumbing company.
- Angela M.
Could not have had a better experience. Cesar was a consummate professional. Since this was a brand-new, state-of-the-art toilet, he had to overcome some unexpected hurdles. Each time, he troubleshot the issue and executed excellent solutions. I called Jim’s because, as a small business owner, I like to support other small business owners. You won’t have a better experience! Congrats, Jim, on such excellent service and professional team!
- Brent J.
We contacted Jim’s Plumbing Now to schedule a hydrostatic test. I spoke with Lisa, who was very friendly and professional, and she got us on the schedule right away. Terry B. came out today to conduct the test and was the nicest guy — very professional, arrived on time, and got to work immediately. After the test, he explained everything he did and showed me how he reached the results. Thank you, Terry B.! We highly recommend Terry B. and Jim’s Plumbing Now — 10/10!
- Kat R.
Staff was amazing!! They came out very quickly. The service team was professional and took care of the problems efficiently. I also felt the service was reasonable. They will always be my first call anytime I need help.
- Aaron K.
Jim’s Plumbing was great. They came to test our plumbing after foundation work was done. Malik McLemore was awesome — polite, professional, and explained everything that was needed. Great customer service! They were on time and communicated well via text.
- Deana D.
Office partner Lisa was efficient and professional, and tech Chris provided a thorough assessment and clear feedback. Both were friendly and professional with great customer service. My experience with Lisa and Chris was very positive and made me feel comfortable doing business with Jim’s Plumbing. Kudos to this company for having such great customer service.
- Tiffany M.